The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by Boutros Tristan & Purdie Tim
Author:Boutros, Tristan & Purdie, Tim [Boutros, Tristan]
Language: eng
Format: mobi, epub, pdf
Tags: -
Publisher: McGraw-Hill Professional
Published: 2013-09-23T14:00:00+00:00
FIGURE 6-17 Knowledge Management LifeCycle
NOTE The KM life cycle is repetitive in nature, as are most Process Improvement methods, and is an ongoing activity.
Benefits of Knowledge Management
Knowledge Management helps companies and individuals
• Improve operational effectiveness and efficiency
• Harvest and transfer knowledge across the organization
• Foster innovation and cultural change
• Capture and transfer critical knowledge from retiring experts to new employees
• Bridge knowledge gaps that exist between formal classroom training and field experience
• Enhance knowledge about customers and the organization’s environmental factors
• Improve organizational performance and profitability
• Manage organizational risk
• Use knowledge as a competitive advantage to drive innovation
• Increase retention of experienced, knowledgeable employees
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| Agile | Lean |
| Quality Control | Six Sigma |
| Total Quality Management |
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